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Unpleasant odors on your property, whether indoors or outdoors, can detract from your brand experience and ultimately drive people away. This can lead to operational disruption, customer complaints, negative reviews, and unpleasant environments for your guests and employees. In the hospitality industry, reducing friction is critical to increased guest and employee satisfaction.
Warmer seasons can make odor problems worse, which can ultimately attract pests like flies, cockroaches, and rodents. Learn how Rentokil helped this luxury hotel improve its environment and eliminate odors in its trash-compacting room and active receiving area.
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Scent is an important factor for your business because it is proven to be closely linked to memory. Whatever aroma patrons take in when they are at your establishment will affect their experience — negatively or positively. In addition, foul odors can attract rodents and insects, causing even more issues.