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Developing a better partnership with your pest control provider - Part 2

What to Look for in an Online Data Management System

In the last part of our series, we reviewed the importance of aligning your pest control program with a vendor that offers a robust online pest data management system. But what are some of the key portal features that you should be looking for when evaluating a pest control partner?

The basic function of an online pest control data management system is to automatically log pest control visits to a given site electronically and have the results available to view in an easy to read format.

While many companies offer basic solutions, few offer the functionality most facilities need to put their data to use for them. A solid online pest control data management system gives their customers:

  • Real-time records of pest activity

An online pest control data management system should provide you instant access to up-to-date and relevant information, documentation and reporting on your site(s) and should be able to summarize your overall performance. Ideally, results of a visit should be available within a short period after the visit – not days later.

  • Recommendation management to help improve your pest control program

A system should allow you to document actions taken on structural, sanitation, or other types of recommendations, providing you with a permanent, time-stamped record that can positively impact your compliance with third-party auditors or your own internal quality systems.

  • Customized charts to assist you in identifying pest trends

Having an online pest control data management system to view, monitor, report, chart, and trend pest activity and recommendations is a critical component to thoroughly understanding and successfully managing your operation’s pest control program – and can often help you identify opportunities for improvement, from updates to procedures to needed maintenance repairs.

  • Interactive site plans to demonstrate your pest management coverage

An online pest control data management system should also store your facility’s site plan. Your site plan should display all the pest control devices and inspection points throughout your site, illustrating your defenses against pest infestations. Interactive site plans can highlight areas with a history of activity, assisting with the identification of risk areas.

  • Reports that deliver data directly to your inbox

Receiving tailored reports showing pest activity, recommendations, and material usage to run at various intervals ensures that you are always up-to-date with the most critical details impacting your account.

  • Proof of service

A proof of service report should capture all visit details of your pest control provider records during a visit. You should be able to view or access this report at any time online.

The Power of Pest Control Data

Having data about your pest control program organized — and at your fingertips — in an easily retrievable online database is not only a convenience, it can also enhance the management of the pest control program in your facility. For those facilities subject to stringent regulations, it can make your audit experience much more seamless.

Leveraging technology to have vital pest control information available on demand, rather than manually maintaining documentation, will save time, reduce your risks,  and help you collaborate with your pest control provider to have a continually successful pest control program.

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