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GPQ streamlines pest management with Rentokil digital pest control

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GPQ safeguards its dermatology product operations by using Rentokil’s PestConnect and myRentokil, ensuring compliance, sustainability, and efficient pest management.

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About GPQ

GPQ, a leading manufacturer of medical devices and cosmeceuticals under the renowned WiQo brand, has always prioritised quality and compliance in every aspect of its operations. Operating in the highly regulated field of dermatology, GPQ needed a pest control solution that could not only meet stringent industry standards but also provide reliable and efficient protection against potential infestations. After careful consideration, GPQ chose Rentokil, particularly for its innovative PestConnect service, to safeguard their facilities.

  • Website: www.wiqo.com
  • Industry: Personal care product manufacturing - medical devices and cosmeceuticals
  • Location: Italy
 

The challenge

As a producer of high-quality medical and cosmetic products, GPQ operates under strict EU regulations and international standards. Ensuring a pest-free environment is essential to maintaining their reputation for excellence and meeting legal requirements. However, traditional pest control methods often fell short, either in terms of responsiveness or in aligning with GPQ's sustainability goals. The company needed a solution that could provide real-time monitoring, swift intervention, and a reduced environmental footprint.

Why GPQ chose Rentokil’s PestConnect

GPQ’s decision to partner with Rentokil was driven by the need for a high-quality, compliant, and sustainable pest control solution. According to Marcus Bartec, who oversees Quality Assurance and Regulatory Affairs at WiQo, Rentokil’s PestConnect service stood out for its ability to meet and exceed their requirements. "Rentokil definitely fulfils our requirements for the quality and scope of the services offered, which are required to follow certain legislations and provide everything we need and more," Marcus states. The immediate, autonomous operation of PestConnect ensured that GPQ's facilities remained protected around the clock, without the need for constant manual oversight.

The impact of PestConnect and myRentokil

A critical component of GPQ’s pest control strategy is the integration of PestConnect with myRentokil, Rentokil’s digital pest management platform. This system has become indispensable for GPQ, particularly in terms of audit compliance. "The data stored on myRentokil is very useful because all the reports that are automatically generated on a monthly basis are stored in one place," Marcus explains. This feature has saved GPQ significant time and effort, allowing them to focus on their core business operations while ensuring that all pest control data is readily accessible for regulatory audits.

The real-time alerts and constant monitoring provided by PestConnect have also played a crucial role in maintaining GPQ’s high standards. The system’s ability to detect and respond to potential infestations swiftly has minimised disruptions and ensured continuous protection. "The important features of PestConnect for us are real-time alerts and immediate and constant monitoring," Marcus adds. This proactive approach has allowed GPQ to stay ahead of any pest-related issues, further reinforcing its commitment to quality.

Supporting GPQ’s sustainability goals

GPQ is deeply committed to sustainability, and PestConnect has been instrumental in helping them achieve their environmental objectives. The system's design minimises the use of rodenticides, which not only reduces the environmental impact but also aligns with GPQ’s goal of operating responsibly. Marcus highlights that "PestConnect helps us with our sustainability goal in several ways." By limiting the use of bait to when it is absolutely necessary and reducing the frequency of technician visits, PestConnect has significantly lowered GPQ's carbon footprint associated with pest control.

The importance of regulatory compliance

In the highly regulated dermatology industry, compliance is non-negotiable. PestConnect’s adherence to the Biocides regulation and other relevant standards was a key factor in GPQ’s decision to adopt the service. The system’s compliance with these regulations, particularly in its use of CO₂ for indoor traps and controlled bait access for outdoor solutions, ensures that GPQ remains fully compliant with all legal requirements. "The critical part is the regulatory compliance and sustainability," Marcus emphasises, underscoring the importance of these features to GPQ’s operations.

Would GPQ recommend Rentokil services?

When asked whether he would recommend PestConnect to other businesses, Marcus’s response was unequivocal: "I would recommend PestConnect to other companies that are looking for a regulatory-compliant, high-quality, and cost-efficient solution for pest control." This endorsement reflects GPQ’s satisfaction with the service and their confidence in Rentokil’s ability to deliver superior pest control solutions.

For GPQ, Rentokil’s PestConnect service has proven to be an invaluable asset in maintaining a pest-free, compliant, and sustainable operation. The combination of real-time monitoring, seamless integration with myRentokil, and a strong commitment to sustainability has made PestConnect an essential part of GPQ’s pest management strategy. By choosing Rentokil, GPQ has not only protected their facilities but also reinforced its reputation as a leader in quality and compliance in the dermatology industry.

"The important features of PestConnect for us are real-time alerts and immediate and constant monitoring. But the critical part is the regulatory compliance and sustainability.”

Marcus Bartec, Quality Assurance and Regulatory Affairs, Quality Control at WiQo

Pest proof your business with PestConnect

Curious how GPQ safeguards their operations? Download the full case study to learn more about how GPQ are using myRentokil and Pestconnect to protect their business.

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